I am terrified of going to the dentists and after experiencing problems with a tooth that my dentist could find nothing wrong with, my husband recommended I see his dentist, Dr Rajan Sharma. I reluctantly agreed and at the first appointment he immediately spotted something wrong and found a serious infection in a decayed tooth, which had spread to my sinus’s, which had previously been missed by the last dentist. I have since had an implant and received root canal treatment and although I can’t say I like going to the dentists these days, at least I know I will be well looked after.
Rating: 4.5
I found out about the dental services here after I visited the same practice for other treatment. The dentist and the team (right from the receptionist to the nurses) were very professional and friendly and made me feel relaxed. They went out of their way also to slot appointments in times that suited me best, even though it was late in the evenings for them.
I felt under no pressure to receive or pay for certain services, and was clearly advised on options and prices. I needed cosmetic orthodontic work done so the dentist recommended the 6 Months Smile clear brace. This worked perfectly, and in 5 months I have a smile I love!
I would highly recommend all services and staff here.
Thanks to the entire team here!
Rating: 4.5
My dentist, Dr Shivani Sharma, has been so considerate, showing great kindness, patience and understanding as I’ve had to visit several times over the last five weeks with an ongoing problem that has been difficult at times to pinpoint. What started with a toothache and a routine filling then developed into an infection and badly stained teeth caused by a mouthwash, followed by more residual pain – and all this either side of me going into hospital for a knee operation! At times I felt embarrassed to say “sorry, it’s me again” but throughout Shivani was only concerned with helping me; first to clear the infection ahead of my hospital visit, and then to get to the bottom of the ongoing pain. She shows considerable professional knowledge when diagnosing a problem, and her calm, friendly manner puts the most nervous of patients at ease. As things stand, the pain seems to have finally gone, however I know that if it does return she will continue to apply the same high standard of treatment and care until the issue is resolved. I was also impressed with the surgery’s ability to fit me in for prompt emergency appointments when the infection pain was at its worst. I feel like a valued customer, thanks. Rating: 4.5
Following my recent dental surgery I felt I must write to thank you for the excellent service you gave me; relaxing me and curing me of the nerves I have always experienced when attending the dentist (this was the result of an accident I had in my teens when my teeth were broken and my jaw injured). Now with my implants and well looked after teeth, I feel more confident and no longer nervous when visiting the dentist! Rating: 4.5
After many years of two-minute check-ups without conversation or explanation, followed by reactive treatment only, I have been pleased by the longer-term view taken following my move to Castle Hill Clinic. I have become aware of long-seated problems that needed on-going treatment, but which had previously been ignored. My mouth is now significantly more comfortable. Rating: 4.5
I joined Castle Hill Surgery two years ago, following a period of over 10 years without seeing a Dentist due to phobia. As a very nervous patient I was anxious on arrival however as soon as I met Dr Shivani and Dr Rajan Sharma I felt a huge sense of relief. Dr Shivani Sharma was kind and patient with me, carefully explained the treatments I needed, showing me images of my teeth on the screens. She avoided jargon to ensure I understood everything to allow me to make a fully informed decision. We worked together to generate a treatment plan, taking my budget into consideration.
I chose to have sedation for the treatment and Shivani and Rajan could not have been more generous with their time, patience and honesty with me during this session, optimising the sedation and always checking I was doing ok. Even my husband, who had accompanied me, was also looked after by the lovely reception staff with cups of tea!
An unexpected visit to the surgery early one morning was kindly accommodated by Rajan and follow up appointments have been made with staff always taking into consideration my budget and working hours, showing how flexible the dentists at Castle Hill are.
The gentle approach by Castle Hill’s dentists have encouraged me to have the remainder of my treatment without sedation, something I never thought would be possible.
I sincerely recommend Castle Hill Clinic to everyone and anyone, NHS or Private and in particular nervous patients. I am so pleased that I found Castle Hill and so very grateful to Shivani and Rajan for their modern and refreshing approach to Dentistry.
Rating: 4.5
I want to say a big thank you to Dr Rajan Sharma for all the kindness and patience he has shown me on all my dental appointments.
I recently had to go for an emergency appointment and dreading the worst, that my tooth would need to be extracted. I was very surprised when Dr Sharma said that he could fix it without removing the tooth, without any injections or any drilling – how relieved was I! I have to say it was one of the best ever dentist visits I have ever had.
Admittedly I do not like having any treatment done, but it is very reassuring to have a dentist that is very welcoming and considerate to my needs and will fully explain everything, as well as have a laugh and a joke on the way!!!” Thank you.
Rating: 4.5
“I wanted to express my thanks for the kindness and patience that I received from you surgery. You were left with a difficult situation from you predecessor which you managed in a sympathetic way resulting in an 86 year old regaining her smile! Thank you very much. Rating: 4.5
Hi I would like to say a thank you to Shivani for being such an amazing dental surgeon. I have just been in today for an extraction and she was yet again BRILLIANT. I’m sure it seems odd to receive a thanks for ripping out a tooth but in this case it is well deserved!! Thanks Shivani, I’m already feeling so much better now that little blighter has been removed. Rating: 4.5
This lady had a tooth taken out by one of our dentists and decided to have it done under sedation:
I had asked to be ‘unconscious’ and you explained that that was no longer legal. However, I confirm that the ‘snooze and memory loss’ happened, and that I did not experience any pain. There was a moment (and here I do not know the running order, so you will probably laugh!!) where I was aware of a loud-singing, circular, grinding and crunching. It was very close, but it was ‘nothing to do with me’. A gentle and loving hand wiped my face. Gratefulness just welled up, and I wanted to say thank you. I know I turned my head, but the inner smile wasn’t expressible, so that wasn’t enough. So, I tried to say thank you with my hand. I suspect that’s when, as you said on the phone, I ‘detached’ myself from the sedation line. I do apologise for that ‘interruption’ to your activities…
The next I was aware of was lots and lots of very fast little movements with a long thread and thinking ‘oh that’s long’ and ‘oh knotting’ and ‘phew that’s fast’. I was also aware of some kind of a hook sliding in and out of the side of my mouth. But, still no pain. The next awareness was of a change of tool, and, with that rhythm change, the taste of that nicer-than-toothpaste-product which you use for polishing after cleaning.
Afterwards, I could not believe how fast I was ‘with it’ again. I expected to be very under par (if not dozing all day) for most of Friday / Saturday. That was not true! And when I came to rinse out my mouth after 6 hours as directed, it was so clean! There were no ‘bits’ from the extractions or the cleaning, and no blood and no bleeding. Amazing!
Apart from a little discomfort, there were only two things which surprised me: (i) two days after the extractions, on Saturday, my cheek was puffy and I could not speak easily and (ii) there was a large, colourful, but pain-free ‘bruise’ on my hand – which must have stemmed from when I ‘detached’ myself!!!
Rating: 4.5
